This policy sets out how Lemontrade Group Limited manages and handles data collected about you through our business interactions so as to comply with the GDPR legislation.
The Lemontrade Group is committed to maintaining the trust and confidence of our Clients and anyone else who may visit our website, calls us, write to us or emails us.
Through these interactions we accumulate data, some of which may be considered personal data.
The data we may hold includes
Your name and possibly an alternative contact name.
Physical postal addresses.
Telephone numbers (both landline and mobiles) and alternative contact telephone numbers
Along with this data we process a range of information which includes;
Email correspondence to and from Lemontrade and you,
Notes on the required works you wish Lemontrade to undertake
Estimates and Quotations
Details of financial payments made but never any financial details such as Sort Codes, Account Numbers or Banking Organisation.
Use of your data
We need to hold and process this information to undertake our business processes such as
Gathering information about works you require in order to generate an Estimate
Identification of the site were the works are to be conducted and for the successful navigation to the site by both Lemontrade Group Staff and Third Party Delivery Companies.
Using various means of communication such as letters, emails, phone calls to provide information to you relating to your enquiry and provision of information such as estimates.
The recording of materials and effort expended whilst undertaking works for you and the subsequent processing of this information to generate an invoice to you.
LCN.com – The provider of our webmail service
Wix.com – The provider of the website hosting platform and the website design and build.
Xero.com – The provider of our accounting software.
Any Third Party Suppliers of materials where the Supplier needs to deliver materials direct to site.
The only other systems used to store data are;
Lemontrade mobile telephones for contact details.
MS Office based programs residing on a laptop computer for creating letters and estimates.